Fast growing online marketplace & advanced logistics network
Leading online marketplace connecting millions of customers and sellers
Innovative IT platform with services from express delivery to fintech
Advanced logistics network spanning 11 time zones
Innovative IT platform with services from express delivery to fintech
Advanced logistics network spanning 11 time zones
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About Ozon
Popular e-commerce platform and visionary IT-company with its own technological infrastructure.
The Ozon marketplace is a gateway for small and medium enterprises to launch and grow their business in Russia.
Our advanced logistics network is the key to processing hundreds of thousands of daily orders – and delivering them quickly – across the world's largest country.
Ozon is developing a system of services that complement our core business, including fintech products under Ozon Bank, the Ozon.Travel service, and express delivery through Ozon fresh.
Marketplace & IT platform
20+ years in Russian e-commerce
>370 million
products across 20+ categories
46 million active customers
5,000 IT engineers
Ozon offers one of the largest product range in Russian e-commerce. Our marketplace is a one-stop shop for the widest range of customer needs, with an assortment that spans home goods, electronics, health and beauty products, apparel, and much more. We connect sellers with millions of customers and give them the tools to develop their business. Our growth is fueled by constant innovation, led by an in-house tech team.
E-commerce growth
>370 million
products across 20+ categories
46 million active customers
5,000 IT engineers
Ozon offers one of the largest product range in Russian e-commerce. Our marketplace is a one-stop shop for the widest range of customer needs, with an assortment that spans home goods, electronics, health and beauty products, apparel, and much more. We connect sellers with millions of customers and give them the tools to develop their business. Our growth is fueled by constant innovation, led by an in-house tech team.
E-commerce growth
- Ozon had 46 million active customers in 2023, an increase of 31% from 2022.
- The number of orders placed on Ozon grew by 2 timesyear-over-year in 2023, to 950million.
- By the end of 2023 sales turnover (as measured by Gross Merchandise Value, or GMV) increased by 110% year-over-year to RUB 1.7 trillion.
- Ozon reached more than 71.6 million monthly active users (MAU).
- 86.5% of shoppers on the Russian internet use Ozon at least once per month, according to Mediascope BrandPulse 2023.
- Around 5,000 experts work at our in-house tech lab, Ozon Tech. They develop our IT platform, warehouse management system, and new products and services.
- Ozon Tech automates warehouse management and order tracking to support our e-commerce infrastructure, which handles more than 2.7 million orders per day and up to 5 million products delivered to our warehouses daily.
- We believe in training the next generation of tech leaders. Ozon offers educational and internship programs for new and continuing tech professionals, many of whom go on to join the Ozon team.
Logistics & delivery
>2,500,000 sqm of warehouse space
31 fulfillment centers across Russia and abroad
>45,000 pick-up points and parcel lockers
>12,000 couriers
>85% settlements in Russia covered by Ozon delivery or with pick-up point nearby
Ozon logistics infrastructure grew 8 times since 2020, offering next-day delivery on millions of items. Spanning from Kaliningrad in the West to the Russian Far East, our network enables faster delivery to customers in the regions and gives local sellers access to new markets with no extra costs.
Logistics highlights
31 fulfillment centers across Russia and abroad
>45,000 pick-up points and parcel lockers
>12,000 couriers
>85% settlements in Russia covered by Ozon delivery or with pick-up point nearby
Ozon logistics infrastructure grew 8 times since 2020, offering next-day delivery on millions of items. Spanning from Kaliningrad in the West to the Russian Far East, our network enables faster delivery to customers in the regions and gives local sellers access to new markets with no extra costs.
Logistics highlights
- One of the largest logistics networks in Russia and CIS, with more than 2.5 million square meters (sqm) of fulfillment, sorting center and dark store space.
- 31 high-tech fulfillment hubs and more than 100 sorting centers in Russia and the CIS, focused on efficiency and employee safety.
- Options for delivery by courier, contactless door delivery, and customer pick-up at Ozon-branded pick-up points and parcel lockers.
Entrepreneurship
>450,000 marketplace sellers
8 out of 10 Ozon sellers are small and medium sized businesses (SMEs)
>83.4% marketplace sellers' share in total sales turnover
One of Ozon's main priorities is to help new and experienced sellers – mainly local businesses across Russia – to grow and expand their business. By giving sellers access to a multi-million customer audience and an advanced logistics network, we enable small enterprises to scale their business across all of Russia and beyond. Our seller offering includes a competitive rewards system, a variety of training, analytics and advertising tools, and flexible payment and delivery options.
Sellers on Ozon
8 out of 10 Ozon sellers are small and medium sized businesses (SMEs)
>83.4% marketplace sellers' share in total sales turnover
One of Ozon's main priorities is to help new and experienced sellers – mainly local businesses across Russia – to grow and expand their business. By giving sellers access to a multi-million customer audience and an advanced logistics network, we enable small enterprises to scale their business across all of Russia and beyond. Our seller offering includes a competitive rewards system, a variety of training, analytics and advertising tools, and flexible payment and delivery options.
Sellers on Ozon
- The number of sellers on the Ozon marketplace reached 450,000 in 2023.
- Sellers today account for more than 83,4% of sales turnover on Ozon (by Gross Merchandise Value, or GMV) – up from 1% in 2018, when Ozon began its transition to a marketplace model.
- The number of international sellers approached 100,000 in by the end of 2023. Together they added approximately 60 million products to the Ozon assortment
Services ecosystem
Ozon is developing a system of additional services for marketplace customers and sellers, including fintech products, express delivery and travel booking.
>29 million
Ozon Card users
<60-minute
delivery via Ozon Fresh
~9 million orders on Ozon Travel in 2022
Ozon Fintech
Ozon Fintech is a team of financial and IT specialists who design and develop new fintech products and services that complement our e-commerce business – mostly from scratch.
On the basis of Ozon Bank, the company's integrated bank with a universal banking license, Ozon offers a number of unique financial services for marketplace customers and sellers. These include the Ozon Card banking card and the Ozon Installment deferred payment plan for customers, and seller services like Ozon Credit, a loan or credit securement platform, and Ozon Factoring, a service that enables sellers to receive money transfers without respite.
Ozon Fresh
Ozon Fresh (formerly Ozon Express) is an express delivery service for fresh products, groceries and everyday items.
Currently available in 9 cities in Russia and growing, Ozon Fresh offers delivery time of up to 60 minutes on an assortment of more than 35,000 products.
The Ozon Fresh private label features more than 400 products in the food and non-food categories.
Ozon Travel
A leading online travel platform, Ozon.Travel features airfare and train ticket booking, hotel reservations and access to other travel services directly on the Ozon marketplace.
Ozon Travel offers special services for business customers, including flexible payment options and seamless electronic documentation flow, as well as products for small and medium businesses and their employees.
>29 million
Ozon Card users
<60-minute
delivery via Ozon Fresh
~9 million orders on Ozon Travel in 2022
Ozon Fintech
Ozon Fintech is a team of financial and IT specialists who design and develop new fintech products and services that complement our e-commerce business – mostly from scratch.
On the basis of Ozon Bank, the company's integrated bank with a universal banking license, Ozon offers a number of unique financial services for marketplace customers and sellers. These include the Ozon Card banking card and the Ozon Installment deferred payment plan for customers, and seller services like Ozon Credit, a loan or credit securement platform, and Ozon Factoring, a service that enables sellers to receive money transfers without respite.
Ozon Fresh
Ozon Fresh (formerly Ozon Express) is an express delivery service for fresh products, groceries and everyday items.
Currently available in 9 cities in Russia and growing, Ozon Fresh offers delivery time of up to 60 minutes on an assortment of more than 35,000 products.
The Ozon Fresh private label features more than 400 products in the food and non-food categories.
Ozon Travel
A leading online travel platform, Ozon.Travel features airfare and train ticket booking, hotel reservations and access to other travel services directly on the Ozon marketplace.
Ozon Travel offers special services for business customers, including flexible payment options and seamless electronic documentation flow, as well as products for small and medium businesses and their employees.
Values
Community
We believe in fostering a sustainable business that helps communities to grow along with us. We offer educational programs for marketplace sellers and beginning tech professionals, support charitable foundations through Ozon Care, and work to limit our impact on the environment.
Empowerment
We give local entrepreneurs a platform to grow their business while expanding access to new products and services for customers across Russia. Our logistics hubs create new opportunities for employment and development in the regions where we operate.
Innovation
We are constantly developing new services for customers and marketplace sellers, from express delivery to fintech. This is made possible by our deep pool of top-notch talent and our embrace
of cutting-edge technology.
of cutting-edge technology.
Our mission
We aim to leverage technology, logistics and innovation in order to stay one step ahead of our customers' needs. By connecting people and products from multinational suppliers and small local businesses alike, we work to improve lives and create opportunities for all people in Russia regardless of their location, ranging from the most remote settlement to the capital.
History
1998
2006
2014
2011
2007
2021
2020
2020
2021
2001
2002
2018
2020
2020
Rankings
Ozon founded as an online book seller, launching e-commerce
in Russia
in Russia
Launches one-hour delivery with Ozon Express
Launches pick-up points via franchise model
Begins international expansion
Launches fintech services
Most recognized brand in Russian e-commerce
Logistics infrastructure exceeds 1 mln sqm
bbdo group
2021
2021
#1
Opens first logistics center in Tver
Launch
of Ozon Travel
of Ozon Travel
Acquires minority stake in e-book service Litres
Raises $100 mln
in largest private investment in Russian e-commerce to date
in largest private investment in Russian e-commerce to date
Expands assortment, launches delivery
to 400 Russian cities
to 400 Russian cities
Opens first delivery pick-up point
Largest Russian
e-commerce
platform by turnover
e-commerce
platform by turnover
Begins transition to marketplace model
Data insight
2021
2021
#2
Most valuable Russian internet company
Forbes
2021
2021
#3
#1
Most trusted
online ecosystem in Russia
online ecosystem in Russia
Romir
2021
2021
Holds $1 billion IPO on NASDAQ
Most Popular Franchise
Russian Company with Best Reputation
#1
Top Trusted Marketplace
Rosaccreditation
and Roskachestvo
2022
and Roskachestvo
2022
Forbes
2022
2022
Forbes
2022
2022
Top 3 Best IT Employer Brands 2022
#2
#4
#2
Habr
2022
2022
Awards
Most Attractive E-commerce Employer
2021
Randstad Employer Brand Research
Best Program for Young Specialists – 3rd place for Ozon Golang School
2020
Russian Graduate Awards
First place among IT and Internet companies with 5,000+ employees
2021
Rating of Top Russian Employers
Top Manager - Ozon CEO Alexander Shulgin
2021
RBC Award
Person of the Year - Ozon CEO Alexander Shulgin
2021
E-Retail Tech Awards
Private Equity Market Deal of the Year - Ozon IPO
2021
Russia PE&VC Awards
Person of the Year - Ozon CEO Alexander Shulgin
Best Customer Service
Best Last-Mile Solution
Best Customer Service
Best Last-Mile Solution
2021
ECOM Awards
Grand Prix for significant achievement and contributionto e-commerce development in Russia
2021
Big Turnover Award
Awards
Most Attractive E-commerce Employer
2021
Randstad Employer Brand Research
Best Program for Young Specialists – 3rd place for Ozon Golang School
2021
Russian Graduate Awards
First place among IT and Internet companies with 5,000+ employees
2019
Rating of Top Russian Employers
Top Manager - Ozon CEO Alexander Shulgin
2019
RBC Award
Person of the Year - Ozon CEO Alexander Shulgin
2021
E-Retail Tech Awards
Private Equity Market Deal of the Year - Ozon IPO
2021
Russia PE&VC Awards
Person of the Year - Ozon CEO Alexander Shulgin
Best Customer Service
Best Last-Mile Solution
Best Customer Service
Best Last-Mile Solution
2021
ECOM Awards
Grand Prix for significant achievement and contributionto e-commerce development in Russia
2021
Big Turnover Award
Alexander Shulgin — СЕО
Alexander Shulgin was appointed CEO of Ozon in December 2017. Under his leadership, Ozon has focused on expanding its technological capabilities and on developing its marketplace and fulfillment service for merchants.
Prior to Ozon, Alexander served as Chief Operating Officer (2014-2017) and earlier as CFO (2010-2014) of Yandex. Between 1997 and 2010 he held a number of positions at Coca-Cola Hellenic, the latest being financial director for Russia.
He holds a degree in Management.
Prior to Ozon, Alexander served as Chief Operating Officer (2014-2017) and earlier as CFO (2010-2014) of Yandex. Between 1997 and 2010 he held a number of positions at Coca-Cola Hellenic, the latest being financial director for Russia.
He holds a degree in Management.
Elena Shulgina — СEO of Ozon Express
Elena joined Ozon in 2019 as Business Development Director in the FMCG department, where she and her team focus on expanding market share and generating profits in this category and develop Ozon Supermarket as a special project inside the company.
Prior to Ozon, Elena worked as a Purchasing Director at Yandex. From 2006–2012, Elena was a director at the joint venture of the AB InBev & British American Tobacco (Agrega CEE).
She holds an MA in Economics from the Moscow State Institute of Motor Cars and Roads (MADI) and is a Certified Management Accountant (CMA) with the Institute of Management Accountants (IMA), USA.
Prior to Ozon, Elena worked as a Purchasing Director at Yandex. From 2006–2012, Elena was a director at the joint venture of the AB InBev & British American Tobacco (Agrega CEE).
She holds an MA in Economics from the Moscow State Institute of Motor Cars and Roads (MADI) and is a Certified Management Accountant (CMA) with the Institute of Management Accountants (IMA), USA.
Alexander Gehl — CEO of Ozon Fulfillment Services
Andrey Pavlovich — Director of Ozon Logistics
Andrey became Ozon's director of supply chain services in 2018. Since then, the company has formed a new supply chain team and more than doubled its logistics infrastructure in order to enhance its customer service.
Prior to joining Ozon, Andrey worked at Coca-Cola HBC Russia from 2009-2018, where he served as manager for country planning and later as logistics director. Before that, he spent six years overseeing logistics at an international brewing company.
Andrey graduated from the Volga State Academy of Water Transport in 2000 with a degree in transport operation.
Prior to joining Ozon, Andrey worked at Coca-Cola HBC Russia from 2009-2018, where he served as manager for country planning and later as logistics director. Before that, he spent six years overseeing logistics at an international brewing company.
Andrey graduated from the Volga State Academy of Water Transport in 2000 with a degree in transport operation.
Maria Zaikina — Director of Public & Industry Relations
Since 2018, Maria has been responsible for communications at Ozon, where she oversees relations with the media, industry groups, client service projects and international communications.
Maria worked for ten years in the automobile industry, including at Russia's leading car dealership franchise Rolf Group, and later at Svyaznoy Group, a leading consumer electronic retail chain. She subsequently joined a nascent project by the payment service provider QIWI to develop a new installment card for the Russian market.
In addition to her role at Ozon, Maria serves as the Dean of the Reputation Management Program at the Moscow Advanced Communications School (MACS).
She holds a degree in Sociology from St. Petersburg State University.
Maria worked for ten years in the automobile industry, including at Russia's leading car dealership franchise Rolf Group, and later at Svyaznoy Group, a leading consumer electronic retail chain. She subsequently joined a nascent project by the payment service provider QIWI to develop a new installment card for the Russian market.
In addition to her role at Ozon, Maria serves as the Dean of the Reputation Management Program at the Moscow Advanced Communications School (MACS).
She holds a degree in Sociology from St. Petersburg State University.
Evgeny Shirinkin — Chief Product Officer
Evgeny became Ozon's chief product officer in 2019. He oversees the development of client products (including the Ozon website and mobile apps), and leads a team of more than 200 people that is responsible for improving the shopping experience on Ozon.
Since 2000, Evgeny has held a range of positions in automation, technical support and product development, including at the companies ITSoft and S3. He served as chief technological officer and product director at one of Russia's largest fashion e-commerce projects, BUTIK.RU, before being appointed vice-president for product development at Lazada Group. There Evgeny implemented several large-scale projects, including the complete overhaul of the company's website search platform.
Evgeny has developed and taught courses on Web Technologies and Systems and Webs at the Moscow Institute of Electronics and Mathematics (MIEM), part of the Higher School of Economics. He has completed post-graduate MBA studies in addition to coursework in Project Management Body of Knowledge (PMBOK) and Information Technology Infrastructure Library (ITIL).
Since 2000, Evgeny has held a range of positions in automation, technical support and product development, including at the companies ITSoft and S3. He served as chief technological officer and product director at one of Russia's largest fashion e-commerce projects, BUTIK.RU, before being appointed vice-president for product development at Lazada Group. There Evgeny implemented several large-scale projects, including the complete overhaul of the company's website search platform.
Evgeny has developed and taught courses on Web Technologies and Systems and Webs at the Moscow Institute of Electronics and Mathematics (MIEM), part of the Higher School of Economics. He has completed post-graduate MBA studies in addition to coursework in Project Management Body of Knowledge (PMBOK) and Information Technology Infrastructure Library (ITIL).
Vahe Ovasapyan — СEO of Ozon Financial Services
Vahe took the helm of financial product development at Ozon in late 2019, where he and his team work to improve the company's financial services.
From 2017-2019, Vahe worked at Yandex as the head of its experimental projects group, which was responsible for the corporate development of the company's business initiatives. Prior to that, Vahe spent six years at Goldman Sachs, where he rose from an intern in the bank's department of investment analysis to Senior Associate on the CEEMEA (Central and Eastern Europe, Middle East and Africa) Metals & Mining team.
He holds a master's degree from the International College of Economics and Finance at the Higher School of Economics in Moscow.
From 2017-2019, Vahe worked at Yandex as the head of its experimental projects group, which was responsible for the corporate development of the company's business initiatives. Prior to that, Vahe spent six years at Goldman Sachs, where he rose from an intern in the bank's department of investment analysis to Senior Associate on the CEEMEA (Central and Eastern Europe, Middle East and Africa) Metals & Mining team.
He holds a master's degree from the International College of Economics and Finance at the Higher School of Economics in Moscow.
Oleg Dorozhok — Chief Marketing Officer
Oleg joined Ozon in 2018 as Head of marketing communications and was appointed Chief Marketing Officer in mid-2019.
From 2016, Oleg served as Chief Marketing Officer at Delivery Club, where he contributed significantly to strengthening the company's position in the Russian food tech market.
From 2007–2016, Oleg held various positions in product marketing and marketing communications at Microsoft, Disney and Yandex.
Oleg holds a degree from the Belarusian National Technical University.
From 2016, Oleg served as Chief Marketing Officer at Delivery Club, where he contributed significantly to strengthening the company's position in the Russian food tech market.
From 2007–2016, Oleg held various positions in product marketing and marketing communications at Microsoft, Disney and Yandex.
Oleg holds a degree from the Belarusian National Technical University.
Igor Gerasimov, Chief Financial Officer
Igor serves as Corporate Finance Director, he and his team develop corporate finance and strategy, carry out fundraising and oversee investor relations.
From 2016–2019, Igor served as Investment Manager at Baring Vostok Capital Partners, the largest and private equity fund in Russia, where he specialised in investments in fintech, e-commerce, mobility and food tech. He also served as a Board member and worked on the strategic development of a number of the fund's portfolio companies.
From 2014–2016 Igor worked in equity research at Goldman Sachs, where he became Primary Analyst for CEEMEA Banks. Prior to that he worked in the infrastructure and project finance department of PricewaterhouseCoopers (PwC).
Igor holds an honors degree from the Graduate School of Management at St. Petersburg State University and has completed exchange studies at the Rotterdam School of Management at Erasmus University.
From 2016–2019, Igor served as Investment Manager at Baring Vostok Capital Partners, the largest and private equity fund in Russia, where he specialised in investments in fintech, e-commerce, mobility and food tech. He also served as a Board member and worked on the strategic development of a number of the fund's portfolio companies.
From 2014–2016 Igor worked in equity research at Goldman Sachs, where he became Primary Analyst for CEEMEA Banks. Prior to that he worked in the infrastructure and project finance department of PricewaterhouseCoopers (PwC).
Igor holds an honors degree from the Graduate School of Management at St. Petersburg State University and has completed exchange studies at the Rotterdam School of Management at Erasmus University.
Daniil Fedorov, Chief Operating Officer
Daniil joined Ozon in early 2018 as head of corporate development, became CFO in December 2018 and was appointed COO of Ozon in March 2021. He was nominated for Forbes Russia's "30 Under 30" list in the management category (2020).
From 2012–2018 Daniil worked in equity research at Goldman Sachs, where he became Primary Analyst for CEEMEA Transportation, Real Estate and Infrastructure, as well as Primary Analyst for European Airlines. Prior to joining Goldman Sachs, he worked in the Investment Banking Department, M&A at Sberbank CIB and in Fixed Income Research at Renaissance Capital.
Daniil graduated from the Higher School of Economics in Moscow with a BA in Management in 2011. He completed the Summer Finance School at the London School of Economics and Political Science (LSE) at the University of London in 2010.
From 2012–2018 Daniil worked in equity research at Goldman Sachs, where he became Primary Analyst for CEEMEA Transportation, Real Estate and Infrastructure, as well as Primary Analyst for European Airlines. Prior to joining Goldman Sachs, he worked in the Investment Banking Department, M&A at Sberbank CIB and in Fixed Income Research at Renaissance Capital.
Daniil graduated from the Higher School of Economics in Moscow with a BA in Management in 2011. He completed the Summer Finance School at the London School of Economics and Political Science (LSE) at the University of London in 2010.
Anton Stepanenko — Chief Technology Officer
Anton joined Ozon as Platform Development Director in 2018 and became Ozon's Chief Technology Officer in early 2020, overseeing the company's software engineering and product development.
Prior to joining Ozon, Anton worked as head of technical projects at Yandex.Market, where he was responsible for advancing the platform's indexing, data collection and analysis, search performance and scalability, and application speed.
From 2012–2016, Anton managed the platform development department at the social networking website Badoo. He later became vice president of engineering at Lazada Group, where he was involved in automating development processes and developing a separate cloud for the company. Anton graduated from the department of Radio Engineering and Cybernetics at the Moscow Institute of Physics and Technology.
Prior to joining Ozon, Anton worked as head of technical projects at Yandex.Market, where he was responsible for advancing the platform's indexing, data collection and analysis, search performance and scalability, and application speed.
From 2012–2016, Anton managed the platform development department at the social networking website Badoo. He later became vice president of engineering at Lazada Group, where he was involved in automating development processes and developing a separate cloud for the company. Anton graduated from the department of Radio Engineering and Cybernetics at the Moscow Institute of Physics and Technology.
Stanislav Kondratyev — CEO of Ozon Rocket, Ozon`s logistics service
Stanislav oversees Ozon`s logistics, customer service and support.
Prior to joining Ozon in 2019, Stanislav worked at Elbrus Capital as an investment professional focused on investments into Russian internet, media, pharma and consumer companies. From 2013-2017 Stanislav worked in equity research at Goldman Sachs, where he covered Russian, CEEEMA and European internet and telecom companies. Prior to Goldman Sachs, he worked for Uralsib Capital as a stock market analyst.
Stanislav holds a master's degree in Economics from the New Economic School in Moscow.
Prior to joining Ozon in 2019, Stanislav worked at Elbrus Capital as an investment professional focused on investments into Russian internet, media, pharma and consumer companies. From 2013-2017 Stanislav worked in equity research at Goldman Sachs, where he covered Russian, CEEEMA and European internet and telecom companies. Prior to Goldman Sachs, he worked for Uralsib Capital as a stock market analyst.
Stanislav holds a master's degree in Economics from the New Economic School in Moscow.
Anna Karpova — Business Development Director
Anna joined Ozon as a purchasing manager in 2010 and became business development director in 2019, responsible for developing books, home&decor, furniture, DIY and automotive product categories.
Prior to Ozon, Anna worked as head of the book assortment department at Grand Fair publishing group from 2008–2010. She earlier served as a sales manager at the publishing house Rosman and worked at the book company Omega-L, where she was involved in creating a logistics system for returns.
Anna is a graduate of the Management Faculty of Moscow State University of Printing Arts and holds a degree in Foreign Economic Activity from the Higher School of Economics in Moscow.
Prior to Ozon, Anna worked as head of the book assortment department at Grand Fair publishing group from 2008–2010. She earlier served as a sales manager at the publishing house Rosman and worked at the book company Omega-L, where she was involved in creating a logistics system for returns.
Anna is a graduate of the Management Faculty of Moscow State University of Printing Arts and holds a degree in Foreign Economic Activity from the Higher School of Economics in Moscow.
Alexander Gehl — Director of Ozon Fulfillment Services
Alexander joined the company as head of Ozon major fulfillment center in Tver in 2018 and was promoted to Director of Ozon Fulfillment Services in 2020.
Prior to Ozon, Alexander held leading technical positions, including as chief mechanic and chief engineer, at a series of construction businesses. He earlier built a career with Coca-Cola HBC Eurasia, starting as a distribution manager before rising to Country Transportation Manager and later Logistics Manager for the Moscow and North-West Region.
Alexander graduated from Ural State Technical University with a degree in engineering.
Prior to Ozon, Alexander held leading technical positions, including as chief mechanic and chief engineer, at a series of construction businesses. He earlier built a career with Coca-Cola HBC Eurasia, starting as a distribution manager before rising to Country Transportation Manager and later Logistics Manager for the Moscow and North-West Region.
Alexander graduated from Ural State Technical University with a degree in engineering.
Sergey Pankov — СЕО of Ozon Retail
Sergey joined Ozon in 2019 as business development director in the Fresh category, where he oversees the development of the company's online supermarket.
Prior to Ozon, beginning in 2015 he served as CEO of myToys.ru, an online store for children's products. From 2014-2015, Sergey was CEO of the packaging company VG Konturs, where he managed several plants in Moscow and the Moscow region. Under his oversight, the company developed a long-term strategy for the development and technical re-equipment of production processes.
Sergey holds a degree in Informational Systems in Economics from the Economics Department of Moscow Technical University of Communications and Informatics (MTUCI).
Prior to Ozon, beginning in 2015 he served as CEO of myToys.ru, an online store for children's products. From 2014-2015, Sergey was CEO of the packaging company VG Konturs, where he managed several plants in Moscow and the Moscow region. Under his oversight, the company developed a long-term strategy for the development and technical re-equipment of production processes.
Sergey holds a degree in Informational Systems in Economics from the Economics Department of Moscow Technical University of Communications and Informatics (MTUCI).
Dmitry Mannanikov, Corporate Security Director
Dmitry joined Ozon in April 2020, where he is responsible for managing risk and maintaining assets, as well as reducing collateral losses. Previously, Dmitry was responsible for ensuring asset security in major corporations including OBI Russia, SPSR Express and Energostream.
He has additional experience in banking and IT, and teaches courses as part of the MBA programmes of the Russian Presidential Academy of National Economy and Public Administration (RANEPA).
He has additional experience in banking and IT, and teaches courses as part of the MBA programmes of the Russian Presidential Academy of National Economy and Public Administration (RANEPA).
Maxim Melnichuk, Corporate Security Director
Maxim joined Ozon in November 2021, where he oversees company, employee and asset security in addition to managing occupational health, ecological and fire safety at the company.
Maxim has 20 years of experience working in the field of security in commercial and state sectors, including significant expertise in maintaining commercial security in large organizations.
Maxim has 20 years of experience working in the field of security in commercial and state sectors, including significant expertise in maintaining commercial security in large organizations.
Artem Afanasiev — General Counsel
Artem heads the Legal Affairs Department and GR function at Ozon since early 2020, where he is responsible for supporting and overseeing all of the Group's existing and new business projects.
Artem began his legal career at the British law firm Freshfields Bruckhaus Deringer (London, Moscow) and went on to join the US law firm Skadden, Arps, Slate, Meagher & Flom (Moscow, New York, London).
In 2014, Artem joined the Mercury Group as Director for Corporate Governance and Compliance at the Megapolis Trade Company (Moscow, Amsterdam). In 2016, he was promoted to lead the legal, compliance and M&A functions at the Russian food retailer Dixy Group – another core asset of the Mercury Group, where he also served as Deputy Chairman of the Management Board and was a member of the Board of Directors.
In 2019, as the General Counsel to the major Russian automobile group AVTOVAZ, Artem facilitated the acquisition of the GM-AVTOVAZ car manufacturer and managed a full audit of the entire consolidated legal function of the AVTOVAZ group.
Artem is consistently included in the GC Powerlist (formerly the Corporate Counsel 100), published by The Legal 500. He is a member of the Association of Antimonopoly Experts of Russia and a member of the Expert Council on Foreign Investment under the Federal Antimonopoly Service of Russia.
Artem is a graduate of the Faculty of Law at Lomonosov Moscow State University and the Law Faculty at Sorbonne University (Paris).
Artem began his legal career at the British law firm Freshfields Bruckhaus Deringer (London, Moscow) and went on to join the US law firm Skadden, Arps, Slate, Meagher & Flom (Moscow, New York, London).
In 2014, Artem joined the Mercury Group as Director for Corporate Governance and Compliance at the Megapolis Trade Company (Moscow, Amsterdam). In 2016, he was promoted to lead the legal, compliance and M&A functions at the Russian food retailer Dixy Group – another core asset of the Mercury Group, where he also served as Deputy Chairman of the Management Board and was a member of the Board of Directors.
In 2019, as the General Counsel to the major Russian automobile group AVTOVAZ, Artem facilitated the acquisition of the GM-AVTOVAZ car manufacturer and managed a full audit of the entire consolidated legal function of the AVTOVAZ group.
Artem is consistently included in the GC Powerlist (formerly the Corporate Counsel 100), published by The Legal 500. He is a member of the Association of Antimonopoly Experts of Russia and a member of the Expert Council on Foreign Investment under the Federal Antimonopoly Service of Russia.
Artem is a graduate of the Faculty of Law at Lomonosov Moscow State University and the Law Faculty at Sorbonne University (Paris).
Irina Kaburova — Director of Human Resources
Irina was appointed director of human resources at Ozon in 2019, where she brings more than 15 years of experience in the HR industry.
Prior to Ozon, Irina spent eight years as head of the Talent Acquisition Department at Yandex, where she created and led the company's executive search practice. During her time at Yandex, Irina additionally established the company's business processes for recruitment. In 2008, she was responsible for recruitment at Luxoft, a company specialising in software development and innovative IT solutions.
Irina holds a degree from the Department of Philology at Kaluga State University Tsiolkovsky.
Prior to Ozon, Irina spent eight years as head of the Talent Acquisition Department at Yandex, where she created and led the company's executive search practice. During her time at Yandex, Irina additionally established the company's business processes for recruitment. In 2008, she was responsible for recruitment at Luxoft, a company specialising in software development and innovative IT solutions.
Irina holds a degree from the Department of Philology at Kaluga State University Tsiolkovsky.
Iloanga Ershova — Business Development Director
Iloanga joined Ozon as an intern in 2014 and was appointed Groceries manager in 2017. In 2019, she became Ozon's business development director overseeing the categories of Apparel and Shoes, Beauty, Health Products and Accessories. In addition, she launched Ozon's Pharmacy offering from scratch after obtaining the necessary wholesale and retail pharmaceutical licenses. Iloanga and her team develop marketing and promotion strategies across Ozon's product categories, as well as overseeing the launch of new products.
Prior to 2010, Iloanga studied at an Olympic Reserve School, becoming a Master of Sports and a Champion of Russia in track and field.
She holds a BA in Management and an MA with honors in Innovation Management from Lomonosov Moscow State University.
Prior to 2010, Iloanga studied at an Olympic Reserve School, becoming a Master of Sports and a Champion of Russia in track and field.
She holds a BA in Management and an MA with honors in Innovation Management from Lomonosov Moscow State University.
Sergey Belyakov — Managing Director
Sergey joined Ozon in 2021 to oversee strategic projects and initiatives tied to the Company's e-commerce development.
A longtime civil servant, Sergey worked at the Russian Ministry of Economic Development from 2008, going on to serve as Deputy Minister from 2012 to 2014. Prior to joining the Ministry, he worked at the Russian Union of Industrialists and Entrepreneurs. In 2016, Sergey was elected President of the Alliance of Pension Funds, an association of non-governmental pension funds. From 2018 to 2021 he headed the Russian Association of Retail Companies (AKORT).
Sergey holds a degree in Law from the Academy of the Federal Security Service of Russia.
A longtime civil servant, Sergey worked at the Russian Ministry of Economic Development from 2008, going on to serve as Deputy Minister from 2012 to 2014. Prior to joining the Ministry, he worked at the Russian Union of Industrialists and Entrepreneurs. In 2016, Sergey was elected President of the Alliance of Pension Funds, an association of non-governmental pension funds. From 2018 to 2021 he headed the Russian Association of Retail Companies (AKORT).
Sergey holds a degree in Law from the Academy of the Federal Security Service of Russia.
Mikhail Osin — Director of Ozon Travel
Mikhail joined the Ozon team in 2008 as Head of PR & Marketing Communications. Then in 2011 he took over digital sales of the online platform, and in 2015 became Ozon's Web Director to oversee the company's website and mobile app development.
In 2018 Mikhail Osin was appointed CEO at Ozon Travel, which became part of the Ozon Marketplace in 2021.
Named one of Russia's Top-250 managers in 2018 by Kommerstant.
In 2018 Mikhail Osin was appointed CEO at Ozon Travel, which became part of the Ozon Marketplace in 2021.
Named one of Russia's Top-250 managers in 2018 by Kommerstant.