In the Zone
Ozon's GMV grew 144% last year, the most among Russia's major e-commerce players.
Ozon switched to a marketplace model after Shulgin took the reins in 2017. Its 50,000 active sellers accounted for 62% of GMV last quarter, up from 42% a year earlier, helped in part by a decision to slash commissions in early 2021.
To boost order frequency, Shulgin has promoted Ozon Express, which offers 20,000 items, from groceries to earbuds, delivered within 90 minutes. Ozon Express grew 500% in the second quarter from a low base, and the company is considering offering 15-minute deliveries.
“We understand how to be profitable by 2024, but it depends on how much growth we want to have, and what’s best for shareholders,” Shulgin said. “We are still very far from the scale needed to be a huge Russian e-commerce leader.”