20+ years in Russian e-commerce

>370 million
products across 20+ categories

>51 million active customers

6000 IT engineers

Ozon offers one of the largest product ranges in Russian e-commerce. Our marketplace is a one‑stop shop meeting the widest range of customer needs, with an assortment ranging from home goods and health and beauty products, to electronics, apparel, and furniture. We connect sellers with millions of customers and give them the tools to develop their business. Our growth is fueled by constant innovation, led by an in-house tech team.

E-commerce growth

• Ozon had 51.1 million active customers in Q2 2024, an increase of 30% compared to Q2 2023.
• The number of orders placed on Ozon grew by 60% in Q2 2024, to 335 million.
• In the same period, turnover (as measured by Gross Merchandise Value, or GMV) increased by 70% year on year to RUB 633 billion.
• In June 2024, Ozon reached more than 74 million monthly active users (MAU).
• 86.5% of shoppers on the Russian internet use Ozon at least once per month (Mediascope, Brand Pulse, 2023).

Tech at Ozon

•  6,000 experts work at our in-house tech lab, Ozon Tech. They develop our IT platform, warehouse management system, and new products and services.
• Ozon adheres to a Mobile First approach when developing products for its customers – more than 90% of orders on the marketplace are placed via mobile app.
• Ozon Tech automates warehouse management and order tracking to support our e‑commerce infrastructure, which handles more than 3.6 million orders per day.
• We believe in training the next generation of tech leaders. Ozon offers educational and internship programs for new and continuing tech professionals, many of whom go on to join the Ozon team.

>2,800,000 sqm of warehouse space

32 fulfillment centers across Russia and abroad

>50,000 pick-up points and parcel lockers

>10,000 couriers

>134 million people in Russia covered by Ozon delivery or with a pick-up point nearby

Ozon’s logistics infrastructure grew 13 times since 2020, offering next-day delivery in many regions for millions of items. Spanning from Kaliningrad in the West to the Russian Far East, our network enables faster delivery to customers in the regions and gives local sellers access to new markets with no extra costs.

Logistics highlights

• One of the largest logistics networks in Russia and CIS, with more than 2.8 million square meters (sqm) of fulfillment, sorting center and dark store space.
• 32 high-tech fulfillment hubs and more than 100 sorting centers in Russia and the CIS, focused on efficiency and employee safety.
• Options for delivery by courier, contactless door delivery, and customer pick-up at Ozon‑branded pick-up points and parcel lockers.

>550,000 marketplace sellers

8 out of 10 Ozon sellers are small and medium sized businesses (SMEs)

>86.1% marketplace sellers’ share in total sales turnover in Q2 2024

One of Ozon's main priorities is to help new and experienced sellers – mainly local businesses across Russia – to grow and expand their business. By giving sellers access to a multi-million customer audience and an advanced logistics network, we enable small enterprises to scale their business across all of Russia and beyond. Our seller offering includes a competitive rewards system, a variety of training, analytics and advertising tools, and flexible payment and delivery options.

Sellers on Ozon

• The number of sellers on the Ozon marketplace reached 500,000 in Q1 2024.
• Sellers today account for more than 85,2% of sales turnover on Ozon (by Gross Merchandise Value, or GMV) – up from 1% in 2018, when Ozon began its transition to a marketplace model.

Ozon is developing a system of additional services for marketplace customers, pickup points owners and sellers, including fintech products, express delivery and travel booking.

>24 million
Fintech service users

30-minute
delivery via Ozon Fresh

9 million users searching on Ozon Travel monthly

Ozon Fintech
Ozon Fintech is a team of financial and IT specialists who design and develop new financial products and services from scratch.

Ozon’s financial vertical offers a wide range of products for its 24 million B2C and B2B customers. Products for retail customers include the Ozon Card (offering cashback on all purchases, discounts and the ability to purchase goods for one ruble on the marketplace), deposit and savings accounts, Ozon Installment services, and the Cash on Card credit service. The B2B product suite comprises of loans for business development, cash and settlement services and factoring – a service that enables entrepreneurs to receive money on a deferred‑payment basis.

The company is actively developing its banking business beyond the marketplace. 40% of Ozon Bank’s card turnover occurred outside the marketplace, and the amount of customer funds on deposit and current accounts grew almost tenfold in Q2 2024 compared to the overall balance as of 30 June 2023. In Q3 2024 Ozon Fintech scaled up its B2B credit services, enabling any individual entrepreneur or legal entity to take out a loan for the purposes of business development.

Ozon Fresh
Ozon Fresh is an express delivery service for fresh products, groceries and everyday items.

Currently available in 12 cities in Russia and growing, Ozon Fresh offers delivery times from 30 minutes on an assortment of more than 35,000 products.
The Ozon Fresh brand encompasses more than 400 products in the food and non-food segments.

Ozon Travel
Ozon Travel offers air and train ticket booking, hotel reservations, and access to other travel services, whether for business or pleasure.

Ozon Travel offers special services for business customers, including flexible payment options and seamless electronic documentation flow, as well as products for small and medium-sized enterprises.