Contacts

Ozon Group values its reputation as a company that upholds the highest standards of ethics and business integrity. The scale of our business requires us to pay particular attention to any incident that compromises our business as one built on trust and mutual benefit. Individuals can report any instances of theft, fraud, corruption or other violations by sending an e-mail to the Ozon ethics hotline at ozon-hotline@delret.ru.

Every report will be investigated in due course. Individuals who leave their contact information will be informed of the results as quickly as possible, and their identity and personal data will remain confidential during the investigation.

We guarantee that every message received via the hotline will be reviewed in strict confidence and full anonymity during the entire process, in accordance with Russian law.

For more information about the work of the hotline, please see the FAQ section.

The collection and processing of information is carried out by the independent operator Business Solutions and Technologies.